Frequently Asked Questions
Shipping in the United States 🇺🇸
We offer free shipping on all orders over $50 within the United States.
Shipping for orders under $50 is a flat fee of $6.99.
Orders are processed in 1–3 business days, and delivery typically takes 7–14 business days depending on your location.
Once your order ships, you’ll receive a track & trace number so you can follow your package every step of the way.
30-Day Returns & Exchanges
We want you to love your purchase. If something isn’t right, you can request a refund or exchange within 30 days of delivery.
Items must be unused, in original condition, and returned with original packaging.
If your item arrives damaged or defective, we’ll replace it at no cost to you.
For help with a return, email us anytime at support@ravelandroam.com.
U.S. Returns & Mail Processing Center
4498 Main St, Suite 4 #1628
Buffalo, NY 14226
United States
Safe & Easy Payments
Your checkout is protected with secure, encrypted payment processing.
We accept major credit/debit cards, Shop Pay, Apple Pay, Google Pay, and other trusted payment methods.
Your information is never shared.
Customer Support
Our team is here to help with anything you need, before or after your purchase.
Have a question? Need help with an order?
Just reach out to customer service team via support@ravelandroam.com or our Contact Us page and we’ll take great care of you.